Frequently asked questions
Does the LED lid need charging? How long does the battery last?
No charging, ever.The SmartTemp lid is designed to be zero-maintenance. It's powered by a high-efficiency, long-life battery sealed inside the waterproof lid. It's engineered to last forover 50,000 taps—that's years of daily usewith no cables or fuss.
Is it really 100% leak-proof?
Absolutely.We know a leaky bottle is useless. The SmartTemp lid features a food-grade, silicone-sealed ring that creates a vacuum-tight seal. You can toss it in your gym bag or work backpackwith complete confidence. No spills, guaranteed.
How fast is shipping? (And is it really free?)
We work hard to get your order to you as quickly as possible. You can expect your delivery to arrive within 7-15 days with tracked shipping.
And yes—during our Black Friday Sale, Irish shipping is 100% FREE on all orders. No minimum spend.
What's your 30-Day 'Perfect Sip' Guarantee?
We're confident this will be the best thermos you've ever owned. But if you're not 100% happy, we offer a30-Day 'Perfect Sip' Guarantee. Justcontact uswithin 30 days of receiving your order for asimple, no-fuss return. Your satisfaction is our top priority.



